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Page Tab & viewing thumbnails

Forum Index > General Acrobat Topics > Page Tab & viewing thumbnails
2008-03-16 10:21:44
Tramble
Registered: Mar 16 2008
Posts: 11
Answered

Unable to open Page Tab to view thumbnails. Using Acrobat 6.0.6 Pro on Mac. Clicking on the tab shows a box around the tab without opening it. Same when each tab is clicked. Only Comments Tab opens and seems to work. Please advise how to access the Page Tab and Thumbnails. Thank you.

My Product Information:
Acrobat Pro 6.0.6, Macintosh
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2008-03-17 05:36:03
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
What OS are you using?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2008-03-17 15:45:29
#2
Tramble
Registered: Mar 16 2008
Posts: 11
Mac OS 10.4.10
I'm not sure when the <> function stopped however it was working. Reloading the software from the original disk revealed the same problems-no thumbnail or ability to open PAGE tab. Also tried pulling down the menu and clicking on PAGE. Nothing. Checked the PREFERENCES and unable to see anything related to the PAGE tab.
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2008-03-18 07:15:31
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
You might try to re-create your Preferences, log-in as Administrator (if you're not already), or create a new user profile to see if this corrects the problem. Here is a link to the details on how to do this:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328924&sliceId=2

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2008-03-18 16:06:01
#4
Tramble
Registered: Mar 16 2008
Posts: 11
Thank you. Problem solved. Deleting the Preference files was the answer ;-)
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