Hi all, thanks for reading.
I have a little problem with a PDF file. The file is located in a web server and works fine in mi machine but not in my customer's machine. He told me he waits for the 100% download of the document and it doesn't shows the first page, he sees a blank page, then he have to scroll down the documen til the end an when he goes back to the first page, then he is able to see it. In other way he have to change the view % to see it in the first time.
I don't know what to do with this, because the configuration of his machine and mine are the same
Windows XP, Internet Explorer 7 and Adobe Reader 8
The document is created in Word 97 using a plugin to export to PDF
Here is the document so maybe somebody can see the same behavior
http://www.sairgo.com/prueba_azetz.html there is a blue link to the PDF File
Thanks in advance, any help would be apreciated.
One with a decent graphic card. One with a *robust* graphics card.
With the first, there was a noticable lag in the screen draw of the page 1 image(s).
Going to another page, there was a significant lag in screen draw of image(s).
With the second, no lag in screen draw of page 1 image(s) noticed.
Paging through the PDF; no lag in screen draw of image(s) on any page.
If one had a computer with integrated graphics (the default for low cost consumer oriented computers most times)
then one could expect to experience what the other person has related to you.
Your PDF, from PowerPoint, is a little over 6MB is size.
Using PDF Optimizer's Audit space usage feature shows that 97.6% of the file size is taken by images.
Adobe Reader's response reflects this (the PDF is "image fat", as it were).
Often overlooked when comparing computers is the status of graphics.
Does the computer have an integrated graphics feature or a stand alone, dedicated graphics card?
If stand alone, how robust is it?
The graphics (images) in a PDF have to be processed by the computer's installed graphics/video card.
Integrated graphics share resources. Large images/image populations but a measurable "load" on these resources.
You may want to consider optimizing the images that go into PowerPoint, or the PowerPoint file itself.
You may want to play with Acrobat Pro's PDF Optimizer.
Be well...
Be well...