I generated a series of Form Letters in Word, using the "Acrobat Create and attach to email" wizard on the toolbar. Everything appeared to work fine: one set of the form letters was saved to a file I specified with sequential numbering and a PDF extension. Another set was sent to my Outlook mailbox, each with the appropriate address and its corresponding PDF file attached. I mailed them all out, and then my problems began. About half the mails seemed to transmit correctly, but the other half arrived at their destinations with a file appended, which was not listed as an attachment and with a *.dat extension, which is a format that apparently defies all efforts at opening. I checked back with my original sent message files and each was saved with its correct attachment in PDF format. Can you please explain what happened and how I can avoid this problem in the future. - Thank you.
To set the mail format:
1. Start Outlook, and choose Tools > Options.2. Select the Mail Format tab.
3. Choose Plain Text from the Compose in This Message Format pop-up menu.
4. Click Apply, and then click OK.
f you compose messages in Microsoft Outlook as rich text, attachments are sent as a winmail.dat files. If you compose messages as plain text, attachments are sent in their intended formats, such as PDF.
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.