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PDF files not opening from MS-EXCEL.

cbishop
Registered: Nov 8 2007
Posts: 8

I am having a problem with Adobe and MS-EXCEL. I have hyperlinks to PDF files from EXCEL. The links work fine, Adobe opens then quickly closes without display the file contents. I can open the PDF files directly using Adobe Reader directly.
 
Please help!
 
I am using:
C:\Program Files\Adobe\Acrobat\plug_ins\ADBC.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:29:34 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Accessibility.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:27:42 AM
C:\Program Files\Adobe\Acrobat\plug_ins\AcroForm.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:30:54 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Annots.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:29:20 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Catalog.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:28:32 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Checkers.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:28:16 AM
C:\Program Files\Adobe\Acrobat\plug_ins\DVA.api
Version 7.0.0.0
Creation Date 2004/12/14
Creation Time 3:29:58 AM
C:\Program Files\Adobe\Acrobat\plug_ins\DigSig.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:29:40 AM
C:\Program Files\Adobe\Acrobat\plug_ins\DistillerPI.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:29:48 AM
C:\Program Files\Adobe\Acrobat\plug_ins\EScript.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:29:10 AM
C:\Program Files\Adobe\Acrobat\plug_ins\EWH32.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:31:30 AM
C:\Program Files\Adobe\Acrobat\plug_ins\FlattenerView.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:31:46 AM
C:\Program Files\Adobe\Acrobat\plug_ins\HLS.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:29:52 AM
C:\Program Files\Adobe\Acrobat\plug_ins\HTML2PDF.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:29:42 AM
C:\Program Files\Adobe\Acrobat\plug_ins\IA32.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:27:48 AM
C:\Program Files\Adobe\Acrobat\plug_ins\ImageConversion.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:30:18 AM
C:\Program Files\Adobe\Acrobat\plug_ins\ImageViewer.API
Version 7.0.0.41005
Creation Date 2004/10/11
Creation Time 10:00:04 PM
C:\Program Files\Adobe\Acrobat\plug_ins\JDFProdDef.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:32:06 AM
C:\Program Files\Adobe\Acrobat\plug_ins\LegalPDF.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:31:10 AM
C:\Program Files\Adobe\Acrobat\plug_ins\MakeAccessible.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:29:36 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Multimedia.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:39:20 AM
C:\Program Files\Adobe\Acrobat\plug_ins\PDDom.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:29:54 AM
C:\Program Files\Adobe\Acrobat\plug_ins\PPKLite.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:31:10 AM
C:\Program Files\Adobe\Acrobat\plug_ins\PaperCapture.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:33:40 AM
C:\Program Files\Adobe\Acrobat\plug_ins\PictureTasks.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:34:06 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Preflight.api
Version 7.0.0 (100)
Creation Date 2004/11/28
Creation Time 5:52:58 PM
C:\Program Files\Adobe\Acrobat\plug_ins\SaveAsRTF.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:34:18 AM
C:\Program Files\Adobe\Acrobat\plug_ins\SaveAsXML.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:31:08 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Search.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:39:44 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Search5.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:34:38 AM
C:\Program Files\Adobe\Acrobat\plug_ins\SendMail.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:39:56 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Soap.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:31:30 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Spelling.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:34:52 AM
C:\Program Files\Adobe\Acrobat\plug_ins\TablePicker.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:40:30 AM
C:\Program Files\Adobe\Acrobat\plug_ins\TouchUp.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:35:12 AM
C:\Program Files\Adobe\Acrobat\plug_ins\Updater.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:40:56 AM
C:\Program Files\Adobe\Acrobat\plug_ins\WebPDF.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:32:06 AM
C:\Program Files\Adobe\Acrobat\plug_ins\ebook.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:30:44 AM
C:\Program Files\Adobe\Acrobat\plug_ins\reflow.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:30:34 AM
C:\Program Files\Adobe\Acrobat\plug_ins\weblink.api
Version 7.0.0.2004121400
Creation Date 2004/12/14
Creation Time 3:35:28 AM

My Product Information:
Acrobat Pro 7.0.0, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
Don’t add links to views, pages, sections, etc. in an application document. When you create links and bookmarks, the links are changed to Named Destinations when converted to PDF.

Named Destinations add a lot of overhead to your file size. Acrobat viewers 7 and above are intelligent and automatically recognize URL and email text without creating links.

Create the links after the Excel file is converted to PDF.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

cbishop
Registered: Nov 8 2007
Posts: 8
Thank you for your answer, however it didn't answer the question/problem I am having. I am not converting my EXCEL file to PDF. I am simply linking to PDF files from EXCEL. When the link is activated, the PDF viewer opens then immediately closes. I can open the PDF file directly from outside of EXCEL but for some reason, the hyperlink to the PDF file causes the reader to open and close without viewing the file.
pddesigner
Registered: Jul 9 2006
Posts: 858
My understanding of the question:
(1.) You do not want to convert the Excel file to PDF.
(2.) You do not want to package the Excel file with the PDF.
(2.) You do not want to attach the Excel file to the PDF.

Here is a way to hyperlink directly to a specific page in a PDF. You append an open parameter to the end of the URL. For example, if you want to jump to page 24, the link would be:

theFileNameOfThePDFyouWanttoLinkTo.pdf#page=24

Also read this article which may help:
[url=http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=331197]http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=331197[/url]

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

cbishop
Registered: Nov 8 2007
Posts: 8
OK.. you aren't understanding my problem at all.. this seems to be a S/W fault rather than an application technique.

I will attempt to outline concisely:

#1: I have an EXCEL Spreadsheet which has a number of hyperlinks to PDF files and DOC files.

#2: The DOC hyperlinks launch successfully in MS-WORD

#3: The pDF hyperlinks launch the Adobe Reader however the Adobe simply opens then quickly closes.

-- If I open the the same file as pointed to by the PDF hyperlink from Windows Explorer, the file open correctly in the Reader.
-- the hyperlink must be correct since the O/S recognizes that the filetype being requested is a PDF.
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi cbishop,

You might also try updating to Acrobat 7.0.9, there was a change in 7.0.5 in the way that hyperlinks from Office applications worked. Earlier versions of Acrobat 7 only searched web servers for PDF files that are linked to Office documents via hyperlinks. Acrobat/Reader 7.0.5 search web servers, local drives, and shared drives for linked PDF files.

Here is a link to the technical note with additional information:

[url=http://kb.adobe.com/selfservice/viewContent.do?externalId=331197&sliceId=1]http://kb.adobe.com/selfservice/viewContent.do?externalId=331197&sliceId=1[/url]Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

cbishop
Registered: Nov 8 2007
Posts: 8
Bless your heart... that got it done.. thanks for pointing out the clearly obvious! I just should've upgraded.. thanks.
aha_tom
Registered: Nov 18 2007
Posts: 1
I am having same issue as cbishop. Odd thing is it works on some PCs and others Adobe reader just opens and closes itself. Not sure it is issue with Excel or Adobe though.