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Pop up box Adobe Flash Player settings X app is requesting local storage on my computer

LLUBIN1107
Registered: Oct 24 2011
Posts: 3
Answered

since I updated to Adobe X, I have been getting a pop-up box in the middle of video boxes or section stating that some application (usually the app hosting the video) is requesting permission to store information on my computer. Requested up to 10KB (sometimes requesting as much as 100KB), currently using 0KB (sometimes as much as 10 KB). This is followed by two 'choices': allow and deny.
 
I always hit deny. Sometimes the video continues to play and the box remains up until the video is finished. Sometimes the box accepts the deny answer and closes down before the video finishes.
 
(a) what is this and why would I allow any foreign app to store anything on my computer?
 
(b) how do I change the settings to never allow storage?
 
(c) how do I check the computer to determine whether apps are already using storage.
 
Please help! Tonight I got a message from Microsoft Windows saying that my computer is low on memory and I am assuming this is a result of this storage issue.
 
Thanks, L. Lubin

My Product Information:
Acrobat Standard 10.0, Windows
AccentCreate
Registered: Nov 1 2011
Posts: 3
I am getting the same pop up on a Mac, running OSX 10.6.8 and Acrobat 9 Pro.

As Llubin says sometimes it responds to the deny button, other times it doesn't. Most annoyingly it comes up in my InDesign tutorial videos.

Any advice gratefully received.

cheer
AccentCreate
1derl8dy
Registered: Nov 8 2011
Posts: 1
I, too, am having issues with the Adobe Flash Player Settings/Local Storage pop-up. This usually comes on in Facebook and when I try to deny access, the window does not go away immediately. I am not certain but I think I am running Adobe Reader X 10.1.0. with Windows Vista. I understand that a new version is available but am afraid to install anything after severe virus that took 7 technicians and 36 hours to (I hope) fix. Could this be a leftover from this virus?

Please, I do not need any more issues with this system. But I, like Llubin, need answers as soon as possible. Could anyone help?

Thank you for your time and consideration in this matter.

1derl8dy


AccentCreate
Registered: Nov 1 2011
Posts: 3
after some scouring of the internet I discovered that (providing you have Acrobat installed) you simply log out of your account (as opposed to shutting down). When you log back in the issue should be resolved. It worked for me.

cheers
LLUBIN1107
Registered: Oct 24 2011
Posts: 3
AccentCreate wrote:
after some scouring of the internet I discovered that (providing you have Acrobat installed) you simply log out of your account (as opposed to shutting down). When you log back in the issue should be resolved. It worked for me.cheers
Thank you AccentCreate - do you mean log out of Facebook or log out of Adobe? I don't get this using Facebook, but when I am looking a magazine pages and there is a video segment (not something I click on, but it is part of the page). I have never logged into Adobe on purpose and don't know how to log out of it. Could you clarify?
Thank you, LLUBIN
AccentCreate
Registered: Nov 1 2011
Posts: 3
I mean log out of your computer user account, as opposed to shutting down your computer. When you log back in your issue should be fixed.
yerdua1
Registered: Nov 12 2011
Posts: 1
Accepted Answer
LLUBIN1107 wrote:
since I updated to Adobe X, I have been getting a pop-up box in the middle of video boxes or section stating that some application (usually the app hosting the video) is requesting permission to store information on my computer. Requested up to 10KB (sometimes requesting as much as 100KB), currently using 0KB (sometimes as much as 10 KB). This is followed by two 'choices': allow and deny.I always hit deny. Sometimes the video continues to play and the box remains up until the video is finished. Sometimes the box accepts the deny answer and closes down before the video finishes.

(a) what is this and why would I allow any foreign app to store anything on my computer?

(b) how do I change the settings to never allow storage?

(c) how do I check the computer to determine whether apps are already using storage.

Please help! Tonight I got a message from Microsoft Windows saying that my computer is low on memory and I am assuming this is a result of this storage issue.

Thanks, L. Lubin
Hi Lubin
I had exactly the same problem as this after I installed Adobe8 and through right clicking on the adobe pop up deny box ,then choosing setting option ,then ticking the box do not ask me again ,resolved this matter. try it, it might work for you.

yerdua1

LLUBIN1107
Registered: Oct 24 2011
Posts: 3
[
Hi Lubin
I had exactly the same problem as this after I installed Adobe8 and through right clicking on the adobe pop up deny box ,then choosing setting option ,then ticking the box do not ask me again ,resolved this matter. try it, it might work for you.[/quote]


Thank you! This works, and very easily. You will continue to get a new pop-up everytime a different web address is requesting storage, but you only get each address once and it definitely does the trick. Thank you so much for your help.

LLUBIN1107
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
This isn't an Acrobat issue, it's related to Flash Player - so people who are talking about Facebook or dialogs which appear in Web browsers are in the wrong forum.