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Problems with "Open in Internet Explorer"

2007-08-13 09:14:14

jgearheart

Registered: Aug 13 2007

Posts: 2

Since upgrading our forms and our reader to Adobe 8.0, we are no longer able to open forms "in Internet Explorer" when we have the Adobe Reader preferences set to "Display PDF in browser" checkbox checked.

We can open documents in Adobe Reader 8.0 if the checkbox is not set. But we have an application that must open forms in the Internet Explorer window.

Thanks in advance for any help or suggestions.

2008-04-28 11:32:02

lkassuba

Registered: Jun 28 2007

Posts: 3636

Sounds like your browsers aren't configured correctly with the Adobe PDF Browser Plug-in. Sometimes this occurs if multiple versions of Acrobat/Reader are installed on the same computer. Here is a link to a technical note with troubleshooting suggestions:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328233&sliceId=2

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.