Reader 10.0.1 displays fine; Acrobat 10.0.1 is miserable?

Please remove the test file from your website, as it contains copyright material.


What do you mean by "miserable"? I'm looking at your file in Acrobat X Pro 10.0.1 on one of our slowest machines (Core2 1.86, XP32, 3G ram) and it renders just fine. I can scroll through the document as fast as I want, there's no paint delay on the contents, I can search it and zoom smoothly.

Also checked it on one of our Win7 x64 workstations, same result.

I spent some time with tech support on this, before I also tested Reader. I was told that the problem I was seeing was because Acrobat does not come with Helvetica font. I replied (no answer yet) that I did not understand why Arial, or some other font, was not automatically selected as a substitute. I uploaded jpg's to support, and I'll see what they say. My guess is that the installation upgrade from 9 Pro Extended on our PCs give some setting causing this.

I'm glad you don't have any problems. I'm not glad that I do have this problem on two independent PCs, and unfortunately your tests give me no guide for solution.

I am in 2nd call with support. Their recommendation is to reinstall the software, which is what I will do. I've removed the test file. I've unsubscribed from this topic.