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Recovering Docs that don't need to be recovered

romartin
Registered: Aug 18 2010
Posts: 3
Answered

I am currently using Adobe Acrobat 9 Standard (version 9.3.3) and am having issues with it trying to recover documents that don't need to be recovered. This is what I am doing:

1) I open up a .pdf on my company's Archive system, this system is web based and the .pdf that I am opening is an electronic copy, not a scanned image.
2) I mark this pdf up, using mostly the Strike Through and the Typewriter functions.
3) I then Save As and save the file to My Documents on my computer.
4) I then close the file up.

After closing, Adobe Acrobat will pop back open and I have a message box that states: "Adobe Acrobat has recovered one or more documents that were not saved properly befor Acrobat was shut down. Click Yes to open the recovered documents. If you click No, your changes will be lost."

It doesn't happen all of the time, but more often than not. If I choose yes and open back up the pdf none of the changes are there, however if I go to the copy that is saved on My Documents then the changes show up just fine.

So is there something that I am doing incorrectly here? Or is there possibly some other issue or setting somewhere?

Any insight would be helpful. It may not seem like a huge deal but when I am working with over 20 pdf's a day and this is happening it becomes more than a nuisance.

Thank you in advance for any help
Roxanne Martin

My Product Information:
Acrobat Standard 9.3, Windows
romartin
Registered: Aug 18 2010
Posts: 3
Bumping Up.

Can anyone help at all?

Thanks
Roxanne
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Roxanne,

A PDF, from your content management system, is copied to your local machine.
The copy will reflect what is in the CM system.
If the CM's PDF contains a scanned image then that is what is copied over.
If the CM's PDF is a "native" (i.e., not scanned image) then that is what is copied over.

Until you save as on the open PDF that has been initially provided from the CM system the PDF is still "virtual".
That is, it lives in RAM.
Also, it is typical for files fetched from a CM system to be read-only.

Locate where the CM system parks the PDF on your local machine.
Might have a path like:
c://///
Or do Save As on the open PDF and check out what the default path is.

Once you know the location you can go to it via Windows Explorer.
Have another folder ready and, when a new PDF is provided for view via the CM system's process, copy the PDF.
Then paste this to the folder.
Then close the "viewed" PDF that is in Adobe Reader / Acrobat.
Go back to the CM system to fetch the next PDF and recurse through the process.

Once you have the PDF(s) that you want to work on in this alternate folder you'd check the PDF files properties.
(Alt+F+R) and untick "read-only" &, perhaps "archive".Now, open a PDF to be processed for Comment & Review. When done, do a Save As to the alternate folder from which you opened it from.Basically, ensure anything fetched out of the CM system is isolated in a different folder on the local machine's HDD.
Then "work" the PDFs.

Be well...

Be well...

romartin
Registered: Aug 18 2010
Posts: 3
Thank you very much. Looks like it may be easier just to deal with it telling me I need to recover. As it is buried about 6 layers deep and in a Hidden Folder and then it is a Hidden Document, so I have to search for it everytime.

Or if I just select Save instead of Open, that may stop it from happening...

Thank you again, I appreciate it

Roxanne