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Refreshing PDFs on the Web

2007-02-08 12:59:04

tk1652

Registered: Feb 8 2007

Posts: 2

I'm posting a PDF to the internet using a URL I used last year and noticed a strange phenomenon. When a user, who accessed the URL previously, accesses the URL this year, they still see the old document which has been removed. How can I make sure that the newest version of the PDF is always displayed to a user regardless of whether or not the user previously accessed the site? I can't tell all my clients to F5 to refresh their browsers.

My Product Information:
Acrobat Pro 6.0.4, Windows

2007-02-10 05:37:17

tedpadova

Registered: Dec 31 2005

Posts: 848

You may need to trace this problem thoroughly. What you're saying is virtually impossible. There's no way a user can hit a URL link to the new file and open a file that doen't exist on the server. You might want to trace the link, be certain the old file is really deleted from the server, and ask your users for some more details.

ted

The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.