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Required to Save before opening a PDF file?

kdpysher
Registered: Jan 15 2009
Posts: 6

I am using Adobe Acrobat Professional 8.0 with Windows XP Pro updated with all new releases. Ever since installing Acrobat Pro 8.0 I always need to save a PDF document that is attached to an email or from a web page before I can view the document. This is a headache as it creates a mess of saved files on my hard drive that I subsequently need to find and delete. Does anyone know why this is happening and how to turn it off, I just want to read the file and not save it.

Thanks

My Product Information:
Acrobat Pro 8.1.2, Windows
dbaker
Expert
Registered: Feb 10 2006
Posts: 413
Hi --

The problem is more likely related to your operating system settings or browser settings than your Acrobat settings.

Can you right-click the PDF file's link to open a shortcut menu? You should find an Open or Open with option you can use to directly open the file.

donna.

A prolific author and writer of many Acrobat books, as well as books on graphic and Web design software.
Donna lives on a lakeshore in central Canada, where all manner of wildlife from muskrats to coyotes come to call.

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Under your Preferences (Edit > Preferences) in the Internet category, do you have "Display PDF in Browser" checked?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

kdpysher
Registered: Jan 15 2009
Posts: 6
"Under your Preferences (Edit > Preferences) in the Internet category, do you have "Display PDF in Browser" checked?"Yes already tried that but to no avail... When I click on a pdf file within IE I get a dialog box that states file is downloading and then a second dialog box pops open asking if I want to save the file. If I click cancel the download stops and nothing. I always have to save the file before opening it.
kdpysher
Registered: Jan 15 2009
Posts: 6
Thanks for the reply Donna

"Can you right-click the PDF file's link to open a shortcut menu? You should find an Open or Open with option you can use to directly open the file."

Tried that as well but with no luck I still get a dialog box that pops open requiring me to save the document before viewing. Even tried "open in new window" and the same result. It only happens with pdf files and not word or other file types and it only started happening after installation of Acrobat Pro 8 so that is why I am leaning towards it being an Acrobat problem and not a system or IE problem. Thanks again
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you tried doing a Repair Acrobat Installation from the Help menu? What version of IE are you using?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Jeff0713
Registered: Feb 21 2011
Posts: 1
I am having this problem now. Is there a solution to it?
gumshoe242
Registered: Mar 28 2011
Posts: 1
Any luck on an actual solution for this issue? This started happening to me about 2 weeks ago. I have already tried the repair, without any success, also installed available updates for both Acrobat and Windows XP. It's also happening to my supervisor, who's running the same version, 9.3 Professional, on Windows 7.