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Sales - Download Order

hydrus
Registered: Apr 20 2007
Posts: 2

If time permits to answer my query, I will be greatly appreciative. I will try to be brief:
 
Q: Reside in the Dominican Republic. I am US Citizen with US Address and Credit Card. Bank is okay with my download purchase of Acrobat 8 Pro, approved it. Adobe online states Bill Addr and CC addr don't match. Was supposed to receive in mail - DHL/Adobe botched it up, never received.
Q: Do you know someone inside Adobe that can help? I'm 8 days behind on a project and about to lose the contract. Cannot download trial - used them all up.
 
Thank you.

My Product Information:
Acrobat Pro 8, Windows
Dimitri
Expert
Registered: Nov 1 2005
Posts: 1389
Hi hydrus,

Sorry to hear about your difficulty in purchasing Acrobat, but I am afraid Ask an Expert is not the place to get your problem resolved. You will need to contact Adobe directly to get help with your order.

Hope that helps,

Dimitri
WindJack Solutions
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