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Save as .pdf from Word creating blank pages

Forum Index > General Acrobat Topics > Save as .pdf from Word creating blank pages
2011-09-14 05:38:14
BJohnson1966
Registered: Sep 14 2011
Posts: 1

All of a sudden this week I am having problems saving a word document to a pdf document - the result from the save as function is total blank pages, or "file in use error" or even corrupt files. I can print to PDF, but not save as.....I am running Word 10 and Adobe Pro 9....I have tried a re-start, but no luck. Any ideas?

My Product Information:
Acrobat Pro 9.4.3, Windows
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2011-09-15 14:55:57
#1
KellyMcC
Acrobat 9ExpertTeam
Registered: Jul 11 2011
Posts: 389
If you are using Create PDF from the Ribbon bar in Microsoft Word this uses the Adobe PDFMaker to create the file and you can try going to Acrobat, choosing Help > Repair Acrobat Installation?

If you are not using the method above and you are clicking the Office Button in Word to create your PDF, then there is a problem with your Word installation (this is not an Adobe feature, but a Microsoft one).

Kelly McCathran
Adobe Community Expert
Certified Technical Trainer+

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