A client has issues when opening a .pdf in Adobe Reader - the monitor clicks off, comes on with a lower resolution, then when they close the .pdf file the monitor returns to the normal resolution. I have updated the Display drivers, but this has not helped. Has this issue been encountered before? Thank you
Screen resolution changes
2007-01-10 15:06:12
My Product Information:
Reader 8, Windows
Reader 8, Windows
2007-03-11 19:53:09
#2
"Adrian" wrote in with the (likely) answer to this puzzle. I confess, I wasn't even aware that Windows XP would allow one to force a program in 640x480, but I guess it does.
So - thanks to Adrian....
1) Locate AcroRd32.exe on your computer.
2) Right Click on the icon and select properties.
3) Click on the Compatibility Tab. Most likely you'll boxes checked in "Display settings" UNCHECK them!
4) Click "Apply". The problem should be solved.
Duff.
So - thanks to Adrian....
1) Locate AcroRd32.exe on your computer.
2) Right Click on the icon and select properties.
3) Click on the Compatibility Tab. Most likely you'll boxes checked in "Display settings" UNCHECK them!
4) Click "Apply". The problem should be solved.
Duff.
When in doubt, reinstall Reader, restart the computer. Please let us know if the problem persists.
Duff Johnson
w - http://www.duff-johnson.com
t - http://www.twitter.com/duffjohnson