These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Scrolling wipes document from screen

ronnyg
Registered: Mar 27 2007
Posts: 2

Adobe Reader 8 - Scrolling wipes page clean. Prints blank. Seems to be an older PDF that we are trying to view but I have other older versions that may be viewed and printed OK.

My Product Information:
Reader 8, Windows
dbaker
Expert
Registered: Feb 10 2006
Posts: 413
Hi --

It sounds like a problem with the actual file. Can you open it in Acrobat? Will it print?

If it prints without scrolling, I would recommend refreshing the Adobe Reader installation. Choose Help > Repair Adobe Reader Installation.donna.

A prolific author and writer of many Acrobat books, as well as books on graphic and Web design software.
Donna lives on a lakeshore in central Canada, where all manner of wildlife from muskrats to coyotes come to call.