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Solution: Issue generating PDFs (Acrobat 8.1.1) from MS Word 2007

ltnunes
Registered: Oct 8 2007
Posts: 8

I am posting a solution from Adobe Support.

Note: This issue is specific to MS Word 2007 (none of the other MS Office 2007 applications) when Fully Functional PDF is selected as the option. My OS is Windows XP (I do not know if this is an issue with Vista)

Issue:
In MS Word 2007, select the Acrobat tab, Create PDF icon. The process moves through the Save As dialog and appears to be creating a PDF (the progress bar appears). But, the process stops and no PDF file is generated.

Solution:

1. Open Word 2007
2. Select the Office button
3. Select Word Options, Popular
4. In the Personalize your copy of Office section, fill in the User Name and Initial fields (if MSOffice displays in the Initial field, change it to something else).
Click OK.
5. Close all MS Office 2007 programs. Wait 1 minute (you must wait this amount of time).

6. Open Word 2007 and the PDF Add-on will now work.

miltononline
Registered: Dec 19 2007
Posts: 1
That works - thank you, but any hyperlinked text in the word doc (saved as .doc or .docx) is not linked in the final pdf. The text is blue - but there's no link.

Is there a solution to this?

Thanks.