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Text prints as black boxes

Forum Index > General Acrobat Topics > Text prints as black boxes
2007-08-09 09:53:33
jdandrea
Registered: Aug 9 2007
Posts: 6

We regularly get PDFs from architects (usually created using Acrobat Distiller 7.0 with PDF Version 1.4 / Acrobat 5.x). When we view them in Adobe Reader (Mac or Windows), the text looks fine but prints as solid black boxes no matter which printer or plotter (even a simple HP LaserJet). If we view them using Apple's Preview app, we ALSO see the text as solid black boxes. What's happening and how can we fix/work around this?

My Product Information:
Reader 8.0999999999999996447286321199499070644378662109375, Windows
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2007-08-10 05:00:39
#1
pddesigner
Registered: Jul 9 2006
Posts: 858
Try checking the font used in the PDF. Make sure the font is not licensed and it's install in Acrobat and on your OS.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

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2007-08-10 05:09:24
#2
jdandrea
Registered: Aug 9 2007
Posts: 6
Eugene,

Greetings! Thanks for the reply on this.

We don't create the PDFs, but I will be sure to ask the creators about the fonts being used. Even so, isn't it odd that the font is displayed on-screen? Maybe it's licensed in different ways depending on the output media?

No idea - just thinking out loud ... :)
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2007-08-10 05:10:59
#3
jdandrea
Registered: Aug 9 2007
Posts: 6
The plot thickens - I looked at the document properties on my end. "Fonts Used in this Document" is blank! Hmm ...
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