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Transfering Custom Dynamic Stamps

Forum Index > General Acrobat Topics > Transfering Custom Dynamic Stamps
2011-01-15 15:37:07
FrankF
Registered: Jan 15 2011
Posts: 3
Answered

I created a Dynamic Stamp in Adobe Acrobat 8.0 Pro, on a computer running Windows 7, 64-bit. I found the file and sent it to another computer. It is running Acrobat 7.0 Standard, on a computer running Windows XP, 32-bit. When I open up Acrobat on the new computer, and go into "Tools"-"Stamp"-"submittal" (the name of the location I created it on the original computer), the pull-down menu immediately closes, asks for the information that was originally programmed into on the first computer, then nothing shows up. Did I do something wrong?

My Product Information:
Acrobat Standard 7.1.4, Windows
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2011-01-15 15:57:52
#1
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4307
The location for user stamps was changed by Adobe for Windows Vista and Windows 7, use the 'getPath' method to find the location for user stampsand part of the path is version number dependent.

try {
var userStamps = app.getPath("user","stamps");
} catch(e) {
var userStamps = "User has not defined any custom user stamps";
}
console.println(userStamps);


George Kaiser

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2011-01-16 07:59:30
#2
FrankF
Registered: Jan 15 2011
Posts: 3
Thanks for the quick reply, George. I was able to find the file in Windows 7, and I e-mailed it to myself on my Windows XP computer. I put the file into the right folder on my XP computer (which, like you said, is different from the Windows 7 location). It appears in the stamp pull-down menu, however, when I run my pointer over it (I don't have to actually click to select it), the pop-up menus come up asking for the user input that I programmed into the original stamp. I put the information as "requested", and then nothing happens. The stamp doesn't show up.

I tried to reinstall the stamp on the new computer, but obviously it flattened the stamp, and I cannot input any information. Do you think that something got corrupted possibly via the e-mail transfer possibly?
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2011-01-16 09:33:13
#3
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4307
Accepted Answer
You may have to re-import them and possibly edit the newly imported stamps.

George Kaiser

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2011-01-21 04:25:40
#4
FrankF
Registered: Jan 15 2011
Posts: 3
Hi George,

Sorry for the long delay. I have the stamp sudo-working. For some reason, I have to open the stamp in acrobat, "put it to the side", open the file I want to stamp, and then the stamp will work. Otherwise, nothing. Any idea why I have to open the stamp first?
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