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Unable to Open PDF File in Interent Explorer

Forum Index > General Acrobat Topics > Unable to Open PDF File in Interent Explorer
2010-03-25 15:10:19
JoAcroBat7175
Registered: Sep 16 2009
Posts: 2

I have Adobe Acrobat Pro 8 and Reader 9.3 installed, the latter for the specific purpose of opening documents in web sites accessed through Internet Explorer. Reecently when I have attempted to open a PDF File from, for example, a court web site accesed through IE 8 I get the following pop-up message:

"The Adobe Acrobat/Reader that is running can not be used to view files in a Web Browser. Adobe Acrobat/Reader version 8 or 9 is required. Exit and retry."

I have uninstalled/reinstalled Reader 9.3 several times and continue to get this message. I have confirmed "compatibility" with no success. Please advise....thanks.

Joe

My Product Information:
Reader 9.3, Windows
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2010-03-26 08:57:42
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Let me know if this tech note helps address your problem [url=http://kb2.adobe.com/cps/405/kb405461.html]Error: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser..." when you view a PDF file in a browser[/url].

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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