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Unable to Open Secured message

gratificulous
Registered: Apr 16 2008
Posts: 3
Answered

I am getting the error "unable to open secured message" in Acrobat 8.1.2 when trying to run the auto archive utility.

I am using Outlook 2007, XP SP2, Cached Exchange Mode is OFF, and the messages are not encrypted in any way.

There are about 600 messages in the folder, Acrobat is able to archive the first 250 then fails on the rest and throws the above error. Please help, thanks!

My Product Information:
Acrobat Standard 8.1.2, Windows
gratificulous
Registered: Apr 16 2008
Posts: 3
I answered my own question but for those wondering. Exchange Cached Mode needs to be enabled if you are getting this error.