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Upgrade Angst??

parisi
Registered: Nov 4 2006
Posts: 2

Is anyone else noticing this? I am a Master Collection CS5 owner and CANNOT upgrade to Acrobat X. Adobe tells me I have to purchase a new version or wait for CS6.
 
I would have hoped that Adobe would take better care of its most invested customers.
 
Anyone have any ideas?
 
Arg!
 
Paul.

Dimitri
Expert
Registered: Nov 1 2005
Posts: 1389
Hi parisi,

First, I do not work for Adobe so this is from my own historical observation. The Acrobat and CS product lines are not on the same schedule, as you obviously know already. But for the last couple cycles the latest Acrobat, in this case X, is typically added to the CS dot releases (i.e., CS 5.X), not the full releases ( i.e., CS 6). It may be different this time but I doubt it.

Also, I think you can purchase Acrobat X if you have it in CS5 for the upgrade price, not the full price.

Hope this helps,

Dimitri
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
The official position is given in the Acrobat X product FAQWhen will Adobe Creative Suite 5 include Acrobat X Pro?

Because Adobe Creative Suite 5 contains so many applications, it isn't always possible to update the entire suite edition when a single product release becomes available. Acrobat X Pro will be included in the next dot release of Creative Suite. Creative Suite customers who have purchased an Upgrade Plan, Gold Support, or Platnium Support will be notified automatically when the update is available.