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Using Acrobat 6 to open file attachments created in Acrobat 9

Forum Index > General Acrobat Topics > Using Acrobat 6 to open file attachments created in Acrobat 9
2010-03-30 09:22:05
LaCornista
Registered: Jan 31 2007
Posts: 3
Answered

I created a document in Acrobat 9 with both internal links to itself and external links to attached PDFs. Everything worked perfectly on my system, but when I turned it in to my boss, he could not open the external links. He has Acrobat 6, and he received some error about needing "GoToE." I've searched Adobe and the web and cannot find a plug-in or whatever I need.

This document with linked attachments has to be distributed to many people, and we are not in a position to dictate that they buy Acrobat 9 just to be able to access the linked files.

Is there a setting in Acrobat 6 or some kind of script in Acrobat 9 that I can change to make this document and its linked PDFs fully compatible in lower versions of Acrobat?

Thanks,
Linda

My Product Information:
Acrobat Pro 9.3.1, Windows
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2010-03-30 15:18:14
#1
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Hello Linda,

As far as I can tell "GoToE" is associated with Document Description XML (DDX) which appears to be used with LiveCycle ES.

If that is the case, then user having Adobe Reader 7.0.5 or newer, Reader 8, or Reader 9 can work with LiveCycle ES output.
*Unless* - the output PDFs use new features. Then, all user must use Adobe Reader / Acrobat 9.

It appears that anything older than Adobe Reader 7.0.5 will not be able to "work" with LiveCycle ES output.

Not unreasonable.
After all newer functionalities typically are not backward compatible to older software (for any software house's marketed applications) which was coded way before the "new stuff" came on the scene.

For "GoToE" information Google this string: <"GoToE" site:adobe.com>Be well...

Be well...

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2010-03-31 05:18:19
#2
LaCornista
Registered: Jan 31 2007
Posts: 3
Thanks for the detailed answer. I was afraid that might be the case, based on how hard it was for me to even get close to finding the answer in a day's worth of research :-) I will go to Plan B, which is to combine all the PDFs into 1 document adn use internal links.

Thanks again,
Linda
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