I deactivated and installed on the new machine, but the serial number is not accepted. This was a download file. We did not order or receive a Jewel case.
As I read posts, it sounds possible that the serial number we are using is not complete. We have tried both with and without hypens.\
How can we complete the transfer?
See these Adobe Tech docs for possible solutions-
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15282&sliceId=1http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15292&sliceId=1Hope this helps,
Dimitri
WindJack Solutions
www.windjack.com
Dimitri Munkirs
WindJack Solutions
pdfscripting.com