Adobe Acrobat

Using Windows XP, Office 2003. Recently upgraded to Acrobat Professional 8.1.1 & can no longer create a PDF from the Word toolbar. The process seems to initiate, and Acrobat opens a blank window, but the PDF is not created.

If I try it from Acrobat with "Create PDF From File", again the process seems to initiate ("Converting to Adobe PDF, please wait..") but then I get the extremely unhelpful message: "PDF conversion process failed - please correct the error and retry".

All of this was perfectly functional with version 7, now I'm dead in the water.

Would be grateful for any suggestions.

2007-12-19 09:57:31

gkaiseril

Registered: Feb 23 2006

Posts: 4307

Have you made sure that the PDFMaker macros have not been disabled by Word's security?

George Kaiser

2007-12-19 11:52:38

mtilley

Registered: Dec 19 2007

Posts: 4

Could that be a concern? I changed Acrobat - I didn't change Word.

2007-12-19 12:20:28

Yes, Word is seeing a new macro from Acarobat and with Microsoft's new found belief in security, the macro maybe blocked by Word from running.

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Version 8.1.1 Won't Create PDFs