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Warning: A part of the Capture 3D plug-in has been damaged

2009-12-04 19:55:06

neil154

Registered: Jun 6 2007

Posts: 29

Answered

I recently upgraded to Windows 7 (64 bit) and now everytime that a call up a pdf file I get the error message in the subject. I tried doing a repair but it did not help.

I am using Adobe Acrobat Pro Extended version 9.2.0 and the Capture3D plug-in is ver 9.1.0

Does anyone know how to resolve the problem?

My Product Information:
Acrobat Pro Extended 9.2, Windows

2009-12-05 07:53:04

Dimitri

Registered: Nov 1 2005

Posts: 1389

Hi neil154,

Here is a post from the Adobe forums from other users with this problem and a registry fix ( registry fixes can be dangerous so caution advised). See the last two entries in the thread in particular-

http://forums.adobe.com/thread/299485?tstart=0

Hope this helps,

Dimitri
WindJack Solutions
www.pdfscripting.com
www.windjack.com

Dimitri Munkirs
WindJack Solutions
pdfscripting.com

2009-12-05 10:03:15

neil154

Registered: Jun 6 2007

Posts: 29

Thanks a lot for the fix. It worked fine for me. I did not need the warning about the registry fix since I am well aware of registry issue but you are corrent that many people are not familiar iwht the registry.

Again, thank you