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acrobat search engine

nadh_em
Registered: Oct 3 2007
Posts: 6

hello, our firm is using Adobe Acrobat 5.0 but whenever I press F1 to search I get this error message "Acrobat was not able to initialize its search engine" any help please ??!!

My Product Information:
Reader 5, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi nadh_em,

Check the hard drive and folder names in the path leading to the Acrobat 5.0\Help\ENU folder. If it contains any extended characters (such as tilde(~)), either rename the hard drive or folder so that it does not contain extended characters, or install Acrobat to a drive/folder without extended char's in the path.
Acrobat attempts to automount an index when the Help file is opened and this index that is built by Catalog doesn't like extended characters.

Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.