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> app.alert("Hello", 3); < gives me a blackscreen when opening..

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2008-08-08 05:17:47
TryHarder
Registered: Jun 2 2008
Posts: 15

Hello forum,
when inserting "app.alert("Hello World", 3);" into the " Acrobat JavaScript Console" it just works fine. But when I open the document in "Acrobat Reader"
the screen keeps black, no alert message, and I have to use the "Enter Button" to get the "Pdf-file" running. File properties are set to "full screen" when opening.
Any idea what`s going wrong? Besides this, is there a possibility for having just a short "Pop Up", displaying a message without entering the "OK" button?
Thank you in advance

Martin

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2008-08-08 06:43:32
#1
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4307
This does not appear to be a universal problem to the Windows OS. I would make sure my vedio dirvers were up to date. If that is the problem could you provide more information about about which version of Acrobat/Reader is being used and information about the system's OS, ram memory, and shared vedio memory you are having a problem with

My first guess is a system with minimum memory and a shared system viedo memory. Just not enough resouces to update the display with anoter window.

George Kaiser

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2008-08-11 15:37:41
#2
TryHarder
Registered: Jun 2 2008
Posts: 15
gkaiseril wrote:
This does not appear to be a universal problem to the Windows OS. I would make sure my vedio dirvers were up to date. If that is the problem could you provide more information about about which version of Acrobat/Reader is being used and information about the system's OS, ram memory, and shared vedio memory you are having a problem withMy first guess is a system with minimum memory and a shared system viedo memory. Just not enough resouces to update the display with anoter window.
Hello, and thank you for your answer, but this is might be a wrong guess.
This maschine is well aquipped with 2gig of memory a fast 128mb video chip, running Xp Prof.
This should be enougheven for Acrobat Reader, - which is 9.0 :-) ?
Any other suggestions?

Martin
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2008-08-11 16:48:39
#3
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4307
Are the video drivers up to date?

What vedio card are you using?

Are you using a multi screen display?

Is the PDF in the main screen?

George Kaiser

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