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Defective mailto interpretation in 7.x

johnswhitehead
Registered: Aug 23 2007
Posts: 4

We render Word documents to pdf via Distiller. This automatically creates embedded mailto: tags wherever a legitimate email address appears. When the document is opened in Reader 7.0.7 or Professional 7.0.0 and one of these links is clicked an email address that reads a [dot] bc [at] de [dot] frg will be invoked as bc [at] de [dot] frg in Outlook and will fail. (In addition, we get the problem of it opening in a web browser if the Reader is invoked by a browser, but that's a different story, I understand). The problem doesn't occur if the same document is opened in Professional 8.0. I infer that the link is embedded correctly but the 7.x software interpreting it is at fault. Is there any way round this? We publish a large number of documents every day so are keen to avoid any handcrafting of Java scripts or similar...
 
Thanks in advance
 
John Whitehead

My Product Information:
Acrobat Connect 7.0.0, Windows
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
I don't know if there is anything that can be done with distiller that will help. It may just be a limitation of the algorithm they use to find the links.

I have something else you can try. Turn off link creation on in distiller and do it in Acrobat from an automation script.

There is a document object JavaScript function called "addWebLinks()". Try it out on your documents to see if it will work. If it doesn't then you'll have to write you're own search program for finding and creating email links. But this is something that is possible with Acrobat JavaScript.

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script