I've been creating forms to use where people can complete, save, and send back as a pdf the completed form. I have [b]successfully[/b] created an email submit button using the button provided, and also later by using a normal button and html mailto: command.
[b]Both of these work fine on a number of peoples computers (using Reader).[/b]
[i]However, there has been a problem with certain people where the button does nothing at all. Same file, no changes to the form, but it just wont work.[/i]
I've determined that there is nothing wrong with the form (as i created it, it must be perfect!) but have discovered that there seems to be a link to the version of Java that people are running.
I am running Java Version 1.5.0 as are the other people who can do everything with the form. But those who cannot use the email button have Java 1.6.0.
[b]Can anyone help me with this problem? Short of asking everyone to roll back to Java 1.5.0 i am really at a loss!![/b]
Help please!
Is the email client is Java dependant? Is there an email client registered at all?
If you aren't seeing any error messages then this suggests that Acrobat sees the email as sent. So there may be some other problem with the email client.
Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script