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MailDoc not working after signatures

Forum Index > JavaScript > MailDoc not working after signatures
2010-05-28 13:05:35
siggy_freud
Registered: May 17 2010
Posts: 34

Despite setting the signature boxes to have no Read Only effects on a document, a previously working javascript that would attach the PDF to an email based on the email address in a combo box no longer works after the document is signed.

I have MANY forms already designed and all of them are functioning this way.

What gives?

Javascript NEWB

My Product Information:
Acrobat Pro 9.3.1, Windows
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2010-06-01 11:55:49
#1
siggy_freud
Registered: May 17 2010
Posts: 34
Week two and this problem is still plaguing me. I'm getting ready to start kicking babies and eating kittens.

Javascript NEWB

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2010-06-01 12:58:13
#2
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4308
Maybe we need to see a sample form to be able to determine what else is going on beside the signature field being applied or if the signature could be applied and locking the combo box prior to being set to the recipients name.

Have you checked the JavaScript debugging console for any errors?

Have you looked at or used the JavaScript console to see what the field values are that you are trying to use in other scripts?

Do all the computers you are testing this form on have the necessary supporting folder level scripts that allow for the mailing of the form? "mailDoc()" and "mailform()" have security restrictions that prevent direct use in a form field, see te Acrobat JavaScirpt API Reference.

George Kaiser

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2010-06-02 08:25:56
#3
siggy_freud
Registered: May 17 2010
Posts: 34
Could you point me to a reference about the necessary supporting folder level scripts?

This is the error I'm receiving:

NotAllowedError: Security settings prevent access to this property or method.
Doc.subject:2:AcroForm:Sendsig1:Annot1:MouseUp:Action1

It allows me to mail the form fine, just not after anyone signs it.

Javascript NEWB

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2010-06-04 08:56:43
#4
siggy_freud
Registered: May 17 2010
Posts: 34
Any further advice on this issue>?

Javascript NEWB

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2010-06-07 08:33:39
#5
siggy_freud
Registered: May 17 2010
Posts: 34
Still struggling with this, any further help is appreciated.

Javascript NEWB

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2010-06-11 08:39:41
#6
siggy_freud
Registered: May 17 2010
Posts: 34
Bump; still having this issue.

Javascript NEWB

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