My problem relates to email merging from Word to pdf. I'm using Word 2003, Excel 2003 for the data set and my email client is Novell Groupwise 7.
The problem is that the process seems to mostly work, but falls short on the email side of things.
I click the "Mail Merge to Adobe Pdf" link in Word and go through the process, setting up the filename and which field I want it to draw the email address from. I used the same email address (mine) for each of the 1000 records I merged to. Therefore I should have 1000 separate emails with pdf attachments in my inbox.
The system creates the individual pdfs and saves them into the folder I have set up, however the documents never get emailed (or go out into the 'ether'). The system says "Email successful" yet there are no emailed documents in my inbox.
I suspect it's a problem related to the way that Groupwise and Acrobat speak to each other but am not sure where to look.
Any advice would be greatly appreciated!
Cheers,
Fiona
Acrobat 7 was not specifically certified on Groupwise 7 (Eudora, Outlook, Outlook Express and Lotus Notes were). However, another member who had difficulties using Groupwise reinstalled the client email software and this corrected the problem. Here is the link to this thread:
[url=http://www.acrobatusers.com/forums/ask_an_expert/questions/view/1767/]http://www.acrobatusers.com/forums/ask_an_expert/questions/view/1767/[/url]
Hope this helps,
Lori
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.