These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Submitting a form error

kajirus3
Registered: May 18 2008
Posts: 16

Wow thanks to all who answered my last post one mre thing and I will be all set.

on the form I am working on I am trying to email the form after it is filled out. I have a button that I set up with an action with the mouse up that it will submit a form. in the action I have it set up as a mailto:me [at] mine [dot] com . I want to send the complete pdf.

when the button is pushed it tells me this operation is not permitted.

any ideas?

thanks in advance

My Product Information:
Acrobat Pro 8.1.2, Windows
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
If you have the document opened in Reader, then it requires "Rights" enabling in order to send the entire PDF. You can do the enabling from Acrobat Pro 8. Look on the Advanced menu.

If you have the file open in Acrobat Pro, then there should be no problem emailing the entire PDF. It's possible that something is setup improperly. Do you have an email program on your system?

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

cl5792
Registered: Jul 17 2008
Posts: 53
I am having a similar problem with users trying to submit a form. They have Reader 7 only and do not have Acrobat installed. How do you set the "Rights" when they only have the reader?

Not all users are having this problem. Others can submit fine. The PDF form is a Dynamic Acrobat 7 XML form.

thanks,
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4308
You have to use Acrobat Professional 8, Acrobat 9 Standard or better and there is a limit of 500 distributions of a form for both of these products, or use or pay a licnesed 3rd to use Adobe's server product to enable extended user rights.

George Kaiser

cl5792
Registered: Jul 17 2008
Posts: 53
I used Acrobat 8 (LiveCycle Designer 8) to create the form. The recipients have Adobe Reader 7. They are the ones who cannot submit the form after completion. They also cannot save the PDF locally.

Is the 500 pdf limit for all forms or for a single form created by Acrobat LiveCycle?

Thanks.