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Unnecessary download step

hugh_brennan
Registered: Feb 18 2007
Posts: 4

I've recently upgraded from Adobe Reader 7 to Adobe Acrobat 8.0 Standard.
 
Now, whenever I try to open a pdf in IE 6.0 I get a file download dialog box which requests me to save or cancel. Once I save the pdf it then opens a further dialog box which allows me to open it. Before when I was using Reader 7 I used to get just one dialog box which allowed me to open the pdf.
 
Is there anyway way of avoiding this unnecessary download step?
 
I use win xp sp2.
 
The message I'm getting on the file download dialog box is:-
 
Do you want to save this?
 
Name: test.pdf
Type: Adobe Acrobat Document, 49.1 KB
From: TestServer
 
"The file you are downloading cannot be opened by the default program. It is either corrupted or it has an incorrect file type. As a security precaution, it is recommended that you cancel the download"
 
thanks in advance

My Product Information:
Acrobat Pro 8, Windows
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
Sounds like there could be a problem with the PDF file. What happens when you open it from your hard drive, not from the browser?

Thom Parker
WindJack Solutions
[url=http://www.windjack.com]www.windjack.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/]http://www.adobe.com/devnet/acrobat/[/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

hugh_brennan
Registered: Feb 18 2007
Posts: 4
When I save the pdf to the HD and reopen it using Acrobat 8 it works fine. So the pdf appears to be okay.

I thought it maybe something to do with a security setting in Acrobat or IE. But I haven't managed to find the particular setting.