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Upload timeout in SOAP.request

greycat
Registered: Feb 3 2011
Posts: 2

Hi
I am trying to send large data amounts (about 20Mb) with SOAP.request. The problem is that the upload process stops after five minutes with a "NetworkError: A network connection could not be created". No error occurs with smaller request size, if its upload time is less than five minutes.
 
The same large request works well with Java web service client, so it looks like an upload timeout in Adobe Acrobat. Is it possible to increase the timeout or to turn it off?

My Product Information:
Acrobat Pro Extended 9.0, Windows
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
I strongly suspect that Acrobat was not designed to handle this kind of data load with SOAP. What exactly are trying to do? Maybe there is another way.

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

greycat
Registered: Feb 3 2011
Posts: 2
Basically we do protected file transfer. Acrobat is used to digitally sign files with a special plugin. Then the files and their signatures are sent to the recipient through a web service. Usually these files are scanned documents, so request size may be quite large.

Of cource this problem, as well as any other, can be solved with a stand-alone program, but too much effort's already been put into the development to give it up.

Possible workaround is to send data in smaller chunks, each within its own request, but it requires certain changes to the web service.
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
Don't use SOAP, a regular form submit will send the entire file using an HTTP Put. This is much more reliable, and it can be done using HTTPS.

If you want to stick with SOAP I think you only option is to break up the transfer into smaller chunks.

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script