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Acrobat 8 Standard won't ask for filename

Forum Index > PDF Creation > Acrobat 8 Standard won't ask for filename
2008-01-18 14:29:10
jeffmarchi
Registered: Jan 18 2008
Posts: 2

Got 5 new systems from Dell.

Installed Acrobat 8 Standard on them and it worked fine.

Next day, after reboot, can't get acrobat to create a file.

Clicked on File/print from Notepad, Wordpad, Word (2007) and it comes up normally, I select Adobe PDF and hit Print and no prompt comes up for filename.

I uninstalled Acrobat 8 on all systems after finding that doing it on one fixed it. The next day it stopped working on all 8 systems again.

When I hit print I can see the printer (bring up printers list) show one print in the documents column on the Acrobat printer, but it immediately disappears and no prompt for file name comes up.

This works the same on all 5 systems in the office.

Must admit I am totally baffled by this.

My Product Information:
Acrobat Standard 8.1.1, Windows
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2008-01-18 19:26:05
#1
carrimak
Team
Registered: Dec 13 2006
Posts: 165
Even though it seems like you shouldn't need it at this point, you may need to run a registry checker program. I had a similar problem with a new Dell xp latitude, and that cleared it up. Something isn't working right with the registry, problably DLLs. Try it on one system; see if it fixes it.

Hope this helps......

Acrobat is probably the program I use most often and I'm learning more every day.

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