I want to scan a document and save as a PDF but Acrobat 9.0.0 cannot find my scanner when I go to create a PDF from my scanner.
My scanner is an HP Officejet Pro L7590.
How do I get them talking to each other?
All my other programs recognize my scanner.
Please help.
Acrobat 9 can't find my scanner
2011-02-17 17:38:09
My Product Information:
Acrobat Standard 9.0, Windows
Acrobat Standard 9.0, Windows
2011-02-18 09:24:55
#2
I downloaded OJPro7X00 enu Enterprise 7.exe from HP.com which is the driver they listed for my system and for my scanner.
I rebooted and still was not able to create a PDF in Acrobat 9.0.0 from a scan.
Do you have any other advice or information that would help me?
I rebooted and still was not able to create a PDF in Acrobat 9.0.0 from a scan.
Do you have any other advice or information that would help me?
2011-02-18 09:33:46
#3
What is your Operating system version and bit level?
2011-02-18 09:41:43
#4
I use Windows XP. I don't know the bit level. Where do I locat that?
2011-04-18 14:34:56
#5
I have the same problem, except it worked before. Now it does not. Please let me know how to fix.
2011-04-18 14:42:09
#6
I should add that I have an HP Scanjet 7650. I just tried scanning using the option for HP 7600 instead of 7650 and it worked. But it does not work under 7650.
What is the OS?
George Kaiser