These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Acrobat adds adds 0B, 1B, 2B, etc. to section titles in footers of doc

JerryWeb
Registered: Sep 24 2009
Posts: 11

For the last year, in all current versions of Adobe Acrobat Standard from 9.1.0 through 9.1.3, when Acrobat is used to generate a PDF version of a Word 2003/2007 document with page footers that use Word's { STYLEREF "1" } field code to print chapter or section titles in the page footers, Acrobat inserts "0B", "1B", "2B", "3B" prefixes in front of each chapter/section title in the page footer. The number starts at "0" for the first section, and is incremented by 1 for each subsequent section.

This occurs on multiple documents.

It did NOT occur prior to version 9.1.0.

My Product Information:
Acrobat Standard 9.3.1, Windows
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Perhaps worth initiation of a bug report .

[url=https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform]Feature Request/Bug Report Form[/url]

Be well...

Be well...

JerryWeb
Registered: Sep 24 2009
Posts: 11
Have posted a bug report.
chadpink
Registered: Mar 29 2010
Posts: 2
Hi! Has this been fixed?

Thanks!
JerryWeb
Registered: Sep 24 2009
Posts: 11
The problem is not fixed in Adobe Acrobat Standard 9.3.1.
dlchamb0
Registered: Apr 20 2010
Posts: 6
I run into this problem every now and then. I found that hidden bookmarks in my Word documents were the culprit. The incremental numbering was there, and Acrobat was simply converting what it found.
JerryWeb
Registered: Sep 24 2009
Posts: 11
I cannot identify any "hidden bookmarks" that would insert "0B" through "9B" in front of nine chapter headings that print in a document's page footers. I've tried displaying hidden bookmarks in Word 2007 (Insert | Bookmark, select "Hidden bookmarks") and can find no hidden bookmarks that would cause this problem.

This problem began when we upgraded to Acrobat Standard 9.1.0 and did not occur in our experience in prior versions of Acrobat, though there are Internet postings of this phenomenon occurring in much older versions of Acrobat.
JerryWeb
Registered: Sep 24 2009
Posts: 11
This problem is not fixed in Adobe Acrobat Standard 9.3.2, and I did not receive any response to the bug report I posted with Adobe.
iamdivya
Registered: Sep 16 2011
Posts: 1
I have MS Word 2007 and Acrobat Professional 9.4.5 on my system.

I was facing the extra characters issue from a long time, with all the tips and tricks turning futile. However, one fine day when I converted my Word file to PDF, only two chapters had header issue, and not all the chapters.

And I tried a WORKAROUND for the "extra characters in header" issue that worked for me (fortunately!!):

Go to that section break after which the extra characters start. Copy the pages which has the headers issue and paste within "that" safe section break. And then create PDF using the Acrobat tab. The document is free of extra characters and even bookmarks are created!!

Hope this piece of information helps!!

Divya