These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Adobe Reader print issue

Forum Index > Printing & Prepress > Adobe Reader print issue
2011-06-22 02:07:28
similan
Registered: Jun 22 2011
Posts: 2

Hi all, i am facing a weird situation while printing PDF documents to network devices.
i tried to print a PDF document via adobe reader v9.4.4, and the print out came out gibberish. (click URL for photo)
http://imageshack.us/photo/my-images/98/photoysb.jpg/
it happens to my other colleagues who tried printing PDF docs via adobe reader.
what made the matter weirder, was when i tried to reprint about a minute later(just click on print>did not touch on the settings at all) the print job had no problem at all. and later on, this problem occurs again!
i am not able to update the application nor printer driver as these are managed by the I.T. dept.
 
please advise.
 
Thank you.

My Product Information:
Reader 9.4, Windows
Top
2011-06-22 05:37:41
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Can you provide more background on what OS you're using and if you're printing these PDFs from within Reader or your browser? If you're printing from a browser -- what one is it?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Top
2011-06-22 22:05:28
#2
similan
Registered: Jun 22 2011
Posts: 2
hi,i'm using windows vista,printing via adobe reader,not using any browser.
thanks
Top
2011-06-23 05:55:00
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
This sounds a lot like the problem associated with the Printing problems in 9.4.2 update. Are you sure this isn't related?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Top