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Cannot convert Publisher file to PDF

Forum Index > PDF Creation > Cannot convert Publisher file to PDF
2010-01-21 07:29:22
acsoulman
Registered: Jan 20 2010
Posts: 3

I have completely removed acrobat 8 and upgraded to acrobat 9 pro. All functions work properly except now I cannot convert a Publisher file to a PDF. I get an error message: "abode pdf printer failed to create pdf". I never had this problem with Acrobate 8.
Can anyone help?

My Product Information:
Acrobat Pro 9.2, Windows
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2010-01-21 17:43:47
#1
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Hi,
Perhaps this Adobe KB article will be helpful.
It addresses:
When you use PDFMaker in a Microsoft Office application, PDFMaker may return the error message
"ERROR" followed by the message "Adobe PDF printer failed to create the PDF file."

[url=http://kb2.adobe.com/cps/328/328791.php]TechNote ID 328791[/url]

Be well...

Be well...

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2010-02-05 14:05:24
#2
acsoulman
Registered: Jan 20 2010
Posts: 3
Sorry for the late response. I have been down with the flu. Thanks for your help!

I am back at work and have attempted to fix the Adobe error following all the steps outlined in the recommended tech note. I have gone through the steps twice to make sure I didn't miss anything and am still getting the same error message.

I did go to Soultion 3 (Remove corrupted profiles from joboption feature) but as it warns; the apperance of the color on the screen and output is altered and not useable.

Any other recommendations?
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