These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Can't turn off duplex scanning

Forum Index > PDF Creation > Can't turn off duplex scanning
2009-07-30 05:42:29
jacobsena
Registered: Jul 30 2009
Posts: 5

I have Acrobat Pro 9 installed on a Windows XP computer. I am using Acrobat to create a PDF document from a ScanJet 5590 sheet-feed scanner. I have all the settings on the HP set to scan one side. I've configured the presets on Pro 9 to scan front sides, however, when I scan a document through the sheet feeder, it always scans duplex. I'm using the Native scanning mode.

How do I get Pro 9 to only scan one side of a document?

My Product Information:
Acrobat Pro 9.1.1, Windows
Top
2009-07-30 11:38:51
#1
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Hi,

I don't think this is a Acrobat problem, because the scanner is controlled by the twain-driver, not Acrobat.
I had a look on the HP forums, there are several threads about problems with duplex scanning on ScanJet 5590.

http://www11.itrc.hp.com/service/james/search.do?origin=0&rn=25&wpa=forums11.itrc.hp.com%3A80&searchcriteria=allwords&chkServStor=on&source=7000&searchtext=ScanJet+5590+duplex&from=bsdforums&searchcategory=ALL&esc=support.itrc.hp.com&todo=search&hpl=1&presort=rank&admit=109447626+1248978907530+28353475

radzmar
• LoveCycle Blog
Documents you need:
• LiveCycle Designer ES2 Docs

Top
2009-08-07 18:24:58
#2
efranco
Registered: Aug 7 2009
Posts: 6
jacobsena wrote:
I have Acrobat Pro 9 installed on a Windows XP computer. I am using Acrobat to create a PDF document from a ScanJet 5590 sheet-feed scanner. I have all the settings on the HP set to scan one side. I've configured the presets on Pro 9 to scan front sides, however, when I scan a document through the sheet feeder, it always scans duplex. I'm using the Native scanning mode.How do I get Pro 9 to only scan one side of a document?
I have the same scanner, and have found that I have the same problem.

Try document/scan to pdf/custom scan, and at this point change your settings.

Unfortunately, my experience is that you have to change the settings each time - I cannot figure out how to make this a permanent default.
Top
2009-11-02 07:10:51
#3
johnpagegarrett
Registered: Nov 2 2009
Posts: 1
Try this solution: it worked on Brother MDF 9840 and Adobe 9 Standard running on XP Pro:

FILE/CREATE PDF/FROM SCANNER/CONFIGURE PRESETS/INPUT/SIDES/CHOOSE "FRONT SIDES"/CLICK "OK."

LET ME KNOW IF THIS WORKS!
Top
2009-11-02 07:18:24
#4
jacobsena
Registered: Jul 30 2009
Posts: 5
Thanks John. I have tried that, it's actually saved as the default setting.
Top