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Convert IE Web Page to PDF Not Working

barnespr
Registered: Oct 11 2009
Posts: 5
Answered

I just installed AA Pro 9 on my WinXP Pro SP 3 system. When I try do a simple thing like convert the web page I am viewing in IE 7 to a PDF using the Adobe toolbar button for that purpose (convert web page to pdf...), the PDF that is created looks way different than the actual web page displayed on the screen. Much of the page content is not in the PDF, and the various sections of the web page that do appear are all shown in different locations than the screen shows.

I went through all the settings and options I could find and nothing seemed to make a difference. I am just trying to do a simple thing like save the Yahoo home page (www.yohoo.com) as a PDF file (BTW it doesn't work if I try to print the web page either using the Adobe PDF printer).

I have several other PDF programs that print a web page to a PDF file (NitroPDF for example and two other PDF printer device driver types) and they all do this with no problem at all, the page that is saved as a PDF looks just like what is displayed on the monitor. I used to be able to do this just fine in earlier versions of AA Pro like v7 too.

What is the secret here? The Help files and docs are useless, I follow the instructions exactly and the PDF still looks screwed up. I am pretty upset, I paid a lot of money for this software and it does not even do what every other basic print-to-PDF software I have ever seen can do with just a button click.

Can anyone help get this to work right, or am I just out of luck? I can't believe AA cannot do such an elementary task, so I presume there must be a setting or something I must adjust.

Thanks

Pete B

My Product Information:
Acrobat Pro 9.1.3, Windows
barnespr
Registered: Oct 11 2009
Posts: 5
OK very strange. IF... I just refrain from using the Convert button selections, and instead just use the IE native Print... dialog while on the web page, selecting the Adobe PDF printer for the output, the page prints as a PDF file that is just like the web page display, which is what I expected it to do with the PDF conversion stuff in the previous post. So all of the Convert... options including the Print Web Page option screw up the page in the PDF file, but just directly printing using the Adobe PDF printer works correctly.

What the heck is going on? Why would things change when using the Convert option to do the work? What is different about converting the web page to a PDF file instead of just printing it out using the Adobe PDF printer?

Pete B
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4308
Converting tries to add the interactive features of the web page and some of those features are not compatible with a static document or there are newer features used by the web page than are available in the PDF format.

Have you ever had to add or update a video plug-in for your web browser so you could view an embedded video?

George Kaiser

barnespr
Registered: Oct 11 2009
Posts: 5
Thanks, I was beginning to think that might have something to do with the problem. Now that I have found that I can print the page as displayed by just directly using the Adobe PDF Printer, I think I can proceed with no further problems (at least in this area of HTML to PDF). As for your question, I am not sure whether anything I have done is like that.

Thanks for the response

Pete B