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Converting to Adobe pdf from website

JoyceDow
Registered: Jun 7 2007
Posts: 2

I recently installed Adobe Acrobat 8 Standard on my computer at work and I am having a problem. I have researched your website but have not been able to find the solution, so I am hoping you will be able to help. I am able to convert Word, PowerPoint & Excel files to PDF without any problems. However when I am viewing a website or a document from a website and then right click, it gives me 4 options. If I select “Convert to Adobe PDF” or “Convert to existing PDF”, nothing happens. If I select “Append to Existing PDF”, it allows me to select a file and append the information to it. Do you have any ideas why the first 2 options do not work? Thanks.

My Product Information:
Acrobat Standard 8, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi JoyceDow,

Do you have any other versions of Acrobat or Reader on your machine? Acrobat and Adobe Reader have numerous components that have similar functionality and can cause conflicts on a machine. The most prevalent among these conflicts involves the plug-ins for rendering PDF files in the browser.
I would suggest running the Repair Acrobat Installation (Help --> Repair Acrobat Installtion) to see if this corrects the problem.Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.