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Converting Word to pdf: TOC in PDF: Links are not active

Forum Index > PDF Creation > Converting Word to pdf: TOC in PDF: Links are not active
2008-02-18 06:53:55
Stabilo
Registered: Feb 18 2008
Posts: 3

System: PC: 2 Duo CPU, 2.33 GHz, 2 GB RAM, Windows XP SP2, Word 2003 SP3 with Acrobat PDFMaker, Acrobat Professional 7.09 installed.

When I convert a Mircosoft Word document to PDF using Acrobat 7.0 Professional, the Table of Contents links, which were active in Word are not active in the pdf file. Other cross-references within the document are active but not the Table of contents. In addition, the first link (always) or all links (sometimes) of the Table of Figures, Tables, Listings is/are not active.

In the Word tab of the Acrobat PDF Maker "Convert cross-references and table of contents to links" is checked.

In an older system (PC: 2 Duo CPU, 2.33 GHz, 2 GB RAM, Windows XP SP2, Word2000 (SP3) + PDF Maker 6) the pdf documents have active links.

Do you have any advice.

Kindly regards
Stabilo

My Product Information:
Acrobat Pro 7.0.9, Windows
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2008-02-19 09:02:22
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Thanks for including so much detail. I have read a few cases on this forum where the hyperlinks get corrupt when moving between versions of Word. You can see this if you save the file as RTF and then look at the syntax of the hyperlink in a text editor.
Have you tried re-creating the links in Word 2003? Let me know if this corrects the problem.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2008-02-22 06:43:36
#2
Stabilo
Registered: Feb 18 2008
Posts: 3
Thanks for the answer but it does not help so much.
I did not understand what I can do with the RTF file. I opened the RTF file with a notepad but I'm not able to see so much. What is the syntax of a correct hyperlink and an example of a corrupt hyperlink (esp. TOC link). Can you give me more information?

Sure, I tried to recreate the TOC. But I did not succeed by doing only this. In some cases I deleted the TOC and other things (document history (table), page breaks up to our second page) and rebuild them. Then I had success but only for the links in the TOC (the links in the table of figures do work or not). But this is not a good solution because the document's history can reach several pages.

For your information: Normally our user manual is build like this:
1. page: cover
2. page: legale stuff and addresses (finished by section break)
3. page: figure of product or title
4. page: conventions/document history
5. page: TOC (can also be on page 7, 9, 11 depending on the document history)

Right now, I had only one solution that works without a lot of support from my side: I take this system to have proper links in the PDF (downgrading the Acrobat):
System: PC: 2 Duo CPU, 2.33 GHz, 2 GB RAM, Windows XP SP2, Word 2003 SP3 with Acrobat PDFMaker, Acrobat Professional 6 installed

Regards
stabilo
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