When I create documents from MS Word on Adobe Professional 8.1.1 on my Windows XP machine, it not only fails to underline e-mail links, but instead of creating hyperlinks as such, it creates them as a block of text that is labeled "!HYPERLINK" or some such. Why is it doing this and how can I make it create the links as blue-colored, underlined links?
Do you have your print field codes turned on when creating the PDF? If so try the following:
In Microsoft Word Chose - Tools > Options > Print > and deselect the Field Codes option.Otherwise, the links show up in the PDF as {hyperlink"http://www.adobe.com"} and don't link properly.
Keep us posted if this corrects the problem,
Lori
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.