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Creating PDF from MS Word and Excel

Forum Index > PDF Creation > Creating PDF from MS Word and Excel
2009-04-16 15:27:36
Joanie
Registered: Apr 16 2009
Posts: 8
Answered

When converting a Word or Excel document to a PDF (version 8.1.4, Standard), I go to print and change the printer from my printer to Adobe PDF, I get "Adobe PDF (Copy1)" and error messges come up. Doesn't covert to a PDF. Have been using this (legal) version for over a year and never had this problem. One error message indicated something about a driver being missing. Any ideas what's going on? Uh..on the Product Version selection, there is no version 8.1.4. Was this a legit download?

My Product Information:
Acrobat Standard 8.1.2, Windows
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2009-04-16 20:47:30
#1
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Hi Joanie,
Have you tried Repair?
Help > Repair Acrobat Installationre: 8.1.4 - it is legit.
Release Notes:
[url]http://kb.adobe.com/selfservice/viewContent.do?externalId=kb408682[/url]

Distribution
[url]http://www.adobe.com/support/downloads/detail.jsp?ftpID=4410[/url]

Be well...

Be well...

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2009-04-16 21:44:06
#2
abhigyan
Expert
Registered: Nov 29 2007
Posts: 223
"Adobe PDF (Copy 1)". Looks like you might have multiple Adobe PDF printers, should have only one. Can you see your printers from control panel and check that?
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2009-04-17 16:58:17
#3
Joanie
Registered: Apr 16 2009
Posts: 8
In the Control Panel, Printers, there is only one = Adobe PDF (copy 1). Use to be Adobe PDF.
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2009-04-17 17:20:46
#4
Joanie
Registered: Apr 16 2009
Posts: 8
Thank You, Daka630. This solved the problem. I then deleted the Adobe PDF (copy 1), printed to a PDF and worked perfectly.
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