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Distiller error message: "rangecheck"

fisherhj
Registered: Jul 4 2009
Posts: 2

When attempting to print to Distiller Printer I get this message in log:

[ Error: rangecheck; OffendingCommand: endcidrange ]

Any suggestions on what this means and how to correct this problem? Many thanks.

My Product Information:
Acrobat Standard 5.x or older, Windows
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
It's a font data problem, most likely the result of your version of Acrobat being so old that it can't understand the Postscript being sent to it by your applications.

You could try walking through the troubleshooter guide at http://kb2.adobe.com/cps/317/317147.php but it'll probably just end up telling you that you have to upgrade.