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Distilling yields no file

jvs
Registered: Jul 9 2007
Posts: 4

I am trying to create a pdf from QuarkXPress. (Quark 7.2, Acrobat Professional CS3 / 8.1, Mac OSX 10.4.10.) I have a Quark doc open, tell it to print and select the Adobe PDF 8.0 as the printer (which is what I always did before I updated everything...selecting the Acrobat pdf in the print window). I've set the file to create the pdf on my desktop. The file appears to print, processes each page of a 28-page doc, and seems to finish. When it's done, there is no pdf and no log, no error message. I have my Quark prefs set to go direct to pdf, rather than to create a postscript file for later distilling (which is how I used to do it using Quark 6.5 and an older version of Distiller). I did manage to find one error note in Distiller, but this doesn't come up every time:
Acrobat Distiller 8.1.0
Started: Monday, July 9, 2007 at 3:05 PM
Adobe PostScript software version: 3016.102
 
Distilling: LSG Install Instruct I-200-7
Start Time: Monday, July 9, 2007 at 3:07 PM
Source: /Volumes/Creative Services Data/Sales Tools/LS Green/LSG Installation Instructions/LSG Install Instruct I-200-7
Destination: /Users/jversteegh/Desktop/LSG Install Instruct I-200-7.PDF
Adobe PDF Settings: /Library/Application Support/Adobe/Adobe PDF/Settings/Standard.joboptions
Error -54 opening "/Volumes/Creative Services Data/Sales Tools/LS Green/LSG Installation Instructions/LSG Install Instruct I-200-7"
 
**** Job could not be processed ****
 
Distill Time: 0 seconds (00:00:00)
**** End of Job ****
 
Thought Acrobat might be having a problem with our server so I copied the Quark file to my desktop and tried to distill directly from my desktop to my desktop. Still nothing. I also tried creating an InDesign file and distilling it. I can export a pdf from both of these programs, but need the control that Acrobat gives me. Any ideas?

My Product Information:
Acrobat Pro 8.0999999999999996447286321199499070644378662109375, Macintosh
tedpadova
ExpertTeam
Registered: Dec 31 2005
Posts: 848
InDesign CS3 uses the same Job Options as you set up in Distiller. Did you try exporting from InDesign using the Job Options Setting you had set up in Distiller? You might try it to rule out any problems with Distiller's options settings.

ted

The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.

pddesigner
Registered: Jul 9 2006
Posts: 858
I'm working on this issue with another expert with strong knowledge of you authoring applications. Will get back to you shortly.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

Barbara_Daseking
Registered: Aug 23 2007
Posts: 6
I am presently using Quark 7.01.
After upgrading acrobat to 8.1.0 I
cannot generate PDF files through
distiller. I get postscript errors.
Sometimes when distilling multiple
page files I will get the first
page but the rest of the file will
not distill. We have 5 workstations
here and this is happening across the board. Any suggestions?