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Registered: Jun 5 2009
Posts: 14
Answered

I am setting up "paperless letterhead" for our accounting firm to use to send out paperless copies of audit reports, tax returns, etc.

I've set up a template pdf document to insert as a watermark to make any page appear as if its on the firm's letterhead. I've been trying to figure out this solution for a full year and a half now, so I'm quite happy to that yesterday I figured out that watermarking was perfect for this job!

However, on the letterhead there is a footer that has the firm website (which works just fine) and the firms generic email address ("mail [at] firmname [dot] com"). My problem is that after I insert the template as a watermark while it still recognizes website correctly it loads up the email address as "ail [at] firmname [dot] com".

Is there anyway that I can fix this without redoing the whole underlying document? There isn't any odd spacing or anything like that. I know that I can add a new hyperlink over the new watermark but I don't want to have to do that every single time (100's of reports will be issued this way per year).

Any help! I'd very much appreciate it.

My Product Information:
Acrobat Standard 9.3, Windows
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
It sounds very much like there's an extra character between the m and the a.

Acrobat and Reader will automatically hotlink an email address or a web URL provided it looks for a single word in front of the @, so even nonprinting characters like hair spaces or NULs will break the pattern.
subhaskar
Registered: May 29 2010
Posts: 3
UVSAR wrote:
It sounds very much like there's an extra character between the m and the a.Acrobat and Reader will automatically hotlink an email address or a web URL provided it looks for a single word in front of the @, so even nonprinting characters like hair spaces or NULs will break the pattern.
Yeah, I remember making a similar mistake. I mistakenly added an extra space before and after the @ sign of an email ID and then wondered for a time why the link was not hyperlinked. :D

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Shubhas Sarkar

Registered: Jun 5 2009
Posts: 14
That's what I feared. And yes it's a hyperlink that Acrobat found and inserted automatically. It's actually a pretty cool feature to have on the electronic letterhead.

But there isn't a way to fix what Adobe is finding rather than redoing the whole thing right? Just want to make sure I take the shortest route to a solution since the fix to my mistake will be "on the company clock."

Thank you both for your help!