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Error message when trying to create PDF

franuzzz
Registered: Sep 26 2007
Posts: 3

Hello,

I have a user with adobe acrobat 6 on his machine and when he tries to create a PDF using autocad, it gives him this error

c:\documentsandsettings\allusers\documents\adobepdf6.0\settings\standard(30X42).joboptions
you must have administrator priveleges to install these files. Please contact your local system administrator anyone????

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Sounds like the user tried to create a custom joboptions file (which is stored in the location you mention) and they don't have permission. Try saving the new joboptions file to another location before using.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

franuzzz
Registered: Sep 26 2007
Posts: 3
its a brand new install...his old computer does not have any problems even if placed in the same location
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Operating system?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.