Ok folks, where to start. Just received a job back from the printers in the form of two large pop-up banners and the text boxes appear to be filled with semi transparent black. When I checked in Indesign no fill or stroke was applied to the boxes.
I'm assuming it has something to do with an inner shadow applied in Indesign as the text in the problematic boxes had an inner shadow applied.
Although I usually rely on our printer for technical issues this job was sent to a printer we dont usually use and would like to attempt to determine where I (or the printer) have made this error.
Could it be a preflight issue? Something to do with flattening and tranparency?
Hope this makes sense. All/any help would be greatly appreciated.
Thanks
Sending a late-generation PDF (higher than PDF/1.5) to a print shop, especially where objects on the page have effects, is a recipe for disaster.
Even with transparency flattened, sometimes a poorly-coded RIP can have issues with rogue overprints from underlying layers which affect hardcopy but don't show on screen in the normal viewing mode - you can view the PDF using Output Preview (advanced menu in 9, print production pane in X) to check for that sort of thing, and it also lets you sniff about on the page and see the actual ink coverage.