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IE9 and Acrobat Pro V9 print problem

Forum Index > PDF Creation > IE9 and Acrobat Pro V9 print problem
2011-03-16 11:49:22
AtlantasRealtor
Registered: Mar 16 2011
Posts: 3
Answered

I'm using IE9 with dual monitors, web forms, and
 
Adobe Acrobat Pro V9.4.2 .
  
Happy to report that MS OneNote integration in MS
 
Office Pro 2010 is working superbly.
  
Control All, Control P of a web document caused print failure on a pdf
 
form. Print copy never appears on the network printer.
 
Error report from Adobe Acrobat Pro follows:
 
%%[ ProductName: Distiller ]%%
17qzhzk not found, using Courier.
42zbnst not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: show ]%%
 
Stack:
()
  
%%[ Flushing: rest of job (to end-of-file) will be
 
ignored ]%%
%%[ Warning: PostScript error. No PDF file produced.
 
] %%

My Product Information:
Acrobat Pro 9.4.2, Windows
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2011-03-23 13:37:07
#1
AtlantasRealtor
Registered: Mar 16 2011
Posts: 3
Accepted Answer
Received an update to 9.4.3 last night and updated Acrobat Pro to 9.4.3.

Chrome 10 produces a pdf print report.

Firefox 4.0 produces a pdf print report.

I need a fix for an IE9 problem!!!!

IE9 produces an error report as follows:

Your SPAM filter prevents me from POSTING the error report.

You can email me for it.


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2011-04-07 16:34:26
#2
njarkie
Registered: Apr 7 2011
Posts: 1
I seem to have the same issue with IE9 and Acrobat 9.4.3. Win7 Ultimate 64-bit, dual monitors. Same type of error message when I right-click a web page and click print, choose Adobe PDF Creater, and select a location for the pdf file, I get a log file instead with the error info.

Any suggestions?

njarkie

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2011-04-28 01:35:55
#3
stressed
Registered: Apr 10 2011
Posts: 18
This is also happening with acrobat x with ie9, even the latest update of 10.0.3 does not fix it!
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2011-04-28 01:54:20
#4
stressed
Registered: Apr 10 2011
Posts: 18
Issue
When printing from Internet Explorer 9 (IE9) to the Adobe PDF Printer, the resulting PDF file may have missing or garbled text.

Solution
Uncheck the option 'Rely on system fonts only; do not use document fonts' from the Adobe PDF Settings tab within the Adobe PDF printer preferences dialog box.

To access the Adobe PDF printer preferences dialog box, please perform the following steps:

Open the Printers and Faxes (Windows XP), Printers (Windows Vista) or Devices and Printers (Windows 7) folder.
Right-click the Adobe PDF printer and choose 'Printing Preferences'.
On the Adobe PDF Settings tab, uncheck to option 'Rely on system fonts only; do not use document fonts.'
Click OK to close the printer preferences dialog box.

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2011-04-28 07:32:31
#5
AtlantasRealtor
Registered: Mar 16 2011
Posts: 3
I tried the solution described above in answer to STRESSED and it worked for me.

Document creation from a displayed webpage was performed very well.

Thank you for the suggestion and the fix.

Mike
@AtlantasRealtor
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2011-04-28 09:07:00
#6
stressed
Registered: Apr 10 2011
Posts: 18
Glad it worked for you, IE9 is not officially compatable with acrobat x, so this helps work around it till adobe sort something out
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2011-05-24 06:22:46
#7
WoodstockDan
Registered: May 24 2011
Posts: 1
I too had the ie9 printing issue using Win7 64bit with one monitor. The solution Stressed offered fix it for me. Thank you

WoodstockDan

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